Repeat Prescriptions

Patients can request repeat prescriptions in the following ways:

• In person/by post - using the white tear-off request slip from your previous repeat prescription, please ensure all your details are correct and you have ticked what medication is required.
• By email to -  practice.manager.w97021@wales.nhs.uk ensuring your name, address and date of birth are included, and the medication you require is clearly indicated.

We do not accept prescription requests by phone.

Please allow 48 hours when ordering your repeat prescription

If you are unable to come to the surgery to collect your prescription, please send your request with a stamped addressed envelope for the return of the prescription. Several of the local chemists also operate a collection service with our surgery – please enquire at your local pharmacy for details

Hospital discharge

When you are discharged from hospital you should normally receive 7 days’ supply of medication. The hospital will issue you with your new medication requirements. Please bring this to the surgery or post via a stamped addressed envelope before your supply of medication has run out.

Hospital requests for new or amended medication

Hospital requests for change of medication will be checked by the GP if required the doctor will issue you with a prescription. The Practice will endeavour to issue your prescription within 48 hours, but can take longer for more complex requests. 

The Doctors will review your medication regularly, which may involve changes to your tablets in accordance with current health Board policies. Please be reassured that this will not affect your treatment.

The practice cannot prescribe on behalf of private providers, nor continue to supply prescriptions which have previously been supplied by the private provider unless this is a medication which a GP would normally prescribe, and the prescription is in line with local health board guidelines. We are not permitted to have shared care protocols with private providers.

Private consultants wishing to transfer patients to NHS care should directly refer their patient to the appropriate NHS service who will reassess and, if appropriate, take over your treatment. At the point that your care has been taken over by an NHS service, a request may be made by the NHS service to share prescribing responsibility with the practice. We will review and manage all such requests in line with the local health board guidelines.

Further information can be found in the All Wales Prescribing Dilemmas Guide:

https://awttc.nhs.wales/files/guidelines-and-pils/prescribing-dilemmas-a-guide-for-prescribers-pdf2/